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Legal

Right of Withdrawal

For consumers in the EU.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Schmidt IT-Consulting, Steven Schmidt, Obere Coburger Straße 12, 98743 Gräfenthal, Germany, email: support@coinfactory.store) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Early expiry of the right of withdrawal

Coins are digital content that is not supplied on a tangible medium. Your right of withdrawal expires before the end of the 14 days once we have begun delivering the coins, provided that you have expressly agreed that we begin delivery before the end of the withdrawal period, you have acknowledged that you thereby lose your right of withdrawal, and we have confirmed this to you on a durable medium (for example by email).

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

  • To: Schmidt IT-Consulting, Steven Schmidt, Obere Coburger Straße 12, 98743 Gräfenthal, Germany, email: support@coinfactory.store
  • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
  • Ordered on (*)/received on (*)
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only if this form is notified on paper)
  • Date

(*) Delete as appropriate.